How do I know how much product to apply?
How do I know if I can apply protectME?
Does protectME protect against vomit stains?
protectME is resistant to PH levels between 2-13. Vomit (stomach acid) is highly acidic and has a PH level of about 1, so is unfortunately not comprised within the range of what protectME can protect against.
Does protectME protect against oily stains and dirt marks?
protectME is primarily intended to repell liquid stains. It will certainly help cleaning oily stains (chocolate, tomato sauce, sunscreen etc) and dirt marks but we can’t guarantee that there will be no marks left. This is especially true when force is applied onto the fabric, i.e. fingers smudging chocolate.
Does protectME work on velvet/suede/microfibre?
protectME can be used on velvet, microfibre and most fabrics with a nap. We recommend to use a soft brush to help raising the nap of the fabric and ensure even product distribution, once protectME has been sprayed on.
You can read our blog post about velvet here: https://www.protectmeproducts.com.au/microfibre-suede-couches-why-clean-when-you-can-protect/
What are nanotechnology or nano coating sprays?
Nanotechnology is the science, engineering and manipulation of matter at the nanometre level (billionths of a metre). Nanotechnology coating sprays surpass today’s standards in mainstream fabric guards as they have nanometric qualities that repel any liquid, dust or dirt, protecting textiles from dirt and stains. Nanotechnology’s properties are found in nature and therefore are environmentally friendly, biodegradable and safe to use around humans and animals. For more information, please read our dedicated blog article
What ingredients do you use?
Does it smell?
Do I need to leave the room after application?
How long does it take to dry?
How long does it last?
Is protectME UV stable?
Will protectME eliminate fading of colours on fabrics?
Is protectME safe for pets and children?
Do you have a Safety Data Sheet?
What are PFAS?
What does water based spray mean?
Is protectME safe to use for allergy sufferers?
Is protectME vegan and cruelty free?
What is your plastic policy?
Can I use protectME on anything?
Is protectME machine washable?
Do you offer application services for commercial enquiries?
What is urineFREE?
urineFREE is our sister company and can work in combination with protectME. urineFREE helps removing urine stains and smells around the house and garden.
Is protectME made in Germany?
When will you send my order?
How long will it take before I receive my order?
You should expect your delivery within 5-7 business days or 7-10 business days for WA and remote areas. Progress of the delivery can be tracked via the Australia Post website.
What happens if I am not home when the parcel is delivered?
What happens if my order is damaged in transport?
Do you deliver to PO Boxes and Parcel Lockers?
What Payment methods can I use?
If you have a PayPal account, you can also use this for instant payment.
If you prefer not to use online payment methods, you can also process the order with Direct Deposit (EFT). Once you order has been confirmed you will receive an email with our banking details. Once we receive confirmed payment from the bank we will release your order for dispatch.